Orange Jordan Launches Kingdom’s First Feature for e-Purchasing Cost Control “Ma’ak” Lines

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In a step that is the first of its kind in the Kingdom, Orange Jordan has launched a new feature through its all-in-one "Max it” application, enabling customers to purchase "Ma’ak” postpaid lines with a cost control option to seamlessly monitor their internet usage and monthly expenses, and activating it instantly using the app without the need to visit Orange shops. This helps reshape the understanding of customer service in telecommunications by delivering a complete digital experience through a unified platform, reflecting the company’s role as a trusted partner committed to delivering on promises.

The feature offers a range of exceptional options and benefits tailored specifically to meet customer needs, most notably, enjoying an extra free 25% GB on the bundle for a lifetime, in addition to the freedom to select a preferred mobile number from a wide list, and the flexibility to choose between an eSIM with immediate activation or a physical SIM card with a convenient delivery schedule, all completed easily from home with a single click.

Orange Jordan reaffirmed that launching this feature is part of its comprehensive approach to providing customer-centric solutions that keeps pace with their expectations, reinforcing its position a trusted digital partner and the true responsible digital leader in the Kingdom. The company also continues to empower its customers by unlocking high-value, suitable digital options through its innovations, such as "Max it” app which combines telecom services, exclusive offers, and rewards all in one single platform.

Customers can leverage the new feature by downloading the application, creating an account, selecting the preferred offer and number, completing the online payment, and finally, smoothly managing their "Ma’ak” lines. Additionally, the platform offers the opportunity to earn discounts and offers through its Rewards Program by redeeming the collected points from subscriptions and using services.

For more information, please visit: www.orange.jo

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About Orange Jordan

Orange Jordan, with around 1,600 employees across nearly 300 shops and locations throughout the Kingdom, strives to provide the best customer experience through an integrated set of digital solutions, including fixed lines, mobile lines, internet, data, and Smart Life Solutions, serving more than 5 million customers in Jordan, guided by the company’s values of Caring, Responsible and Bold.

Orange Jordan is a subsidiary of Orange Global Group, which is present in 26 countries worldwide. The company operates in line with the Group’s strategy and prioritizes community service. In this context, it implements a comprehensive CSR strategy centered on four pillars, including Digital Education, Digital Inclusion, Entrepreneurship, and Climate and Environment.

As a trusted partner, Orange gives everyone the keys to a responsible digital world, which reflects the company’s purpose. Its main driver is its vision to be the true responsible digital leader in Jordan, while continuing its mission of offering the best network and innovative digital solutions, with an unmatched customer experience by empowered Orange teams.

Orange offers comprehensive digital solutions for businesses of all sizes and sectors, including small businesses and enterprises, through a wide range of business solutions under its Orange Business brand.

To learn more, please visit our website: www.orange.jo.

About Orange Group

Orange is one of the world’s leading telecommunications operators. The Group aims to be the trusted partner for everyday digital life by providing individuals, businesses, and communities with reliable connectivity and innovative services. As of the end of 2025, Orange connects 340 million customers (including MasOrange) across 26 countries and generated 40.4 billion euros in revenues.

As a trusted player, Orange leverages the excellence of its very high-speed broadband networks to deploy digital infrastructure in Europe, Africa, and the Middle East. The Group is a European leader in fiber, with 100 million connectable households, and convergent offers. In France, Orange connects 34 million customers and was ranked No. 1 by the regulator Arcep for the quality of its mobile network for the 15th consecutive year. In Africa and the Middle East, the Group’s growth engine, Orange serves nearly 180 million customers and promotes digital and financial inclusion through its connected solutions.

Under the Orange Business brand, the Group supports companies in transforming their networks as well as in AI, trusted cloud, and cybersecurity. Orange is also a major player in the wholesale market, where it has a leading global telecom infrastructure and significant capabilities for deploying and operating submarine cables. A committed innovator, Orange relies on 700 researchers and holds a portfolio of 11,000 patents.

Orange is listed on Euronext Paris (symbol ORA).

For more information, please visit: www.orange.com.

Orange and any other Orange product or service names included in this material are trademarks of Orange or Orange Brand Services Limited.